Articles

How AI Apps Are Really Built in 2026

Christie Pronto
February 11, 2026

How AI Apps Are Really Built in 2026

In 2026, building an AI application looks very different from adding a chatbot to an existing product. 

Once AI started touching money, inventory, and customer data, it stopped being something you could treat loosely. 

It had to operate inside the same rules, permissions, and contracts that run the rest of the business.

That shift is what changed how these systems are built.

Free form prompts work when the output is text. They fall apart the moment an answer has to be correct, repeatable, and defensible. 

In production environments, every response has to be traceable back to what the system was allowed to see and how it was told to interpret it.

This is why modern AI stacks now revolve around context, not clever prompting. 

The real work happens in the layers that define meaning, enforce access, and turn language into something software can rely on.

The Modern AI Stack Used by Real Companies

Once teams accepted that AI had to operate inside real business systems, the architecture changed quickly.

The work shifted away from prompts and toward building the layers that sit between a model and the data it touches.

Snowflake’s Cortex made this explicit. The model never talked directly to tables. It talked to a semantic layer that defined business entities like customer, order, and revenue. That layer decided how those entities mapped to physical storage. 

It also decided which columns were allowed to be touched for a given user. The AI did not need to know any of that. It just worked inside the boundaries the system set.

Databricks took the same approach through Unity Catalog. Their LLMs could issue queries, but those queries were filtered through the same governance controls that applied to human analysts. 

Row level security, lineage, and masking rules were enforced before any data reached the model. That is what made it possible to use AI in places where compliance was not optional.

The stack that emerged was not glamorous. It was disciplined. A user asked a question. The model interpreted it. 

A context layer turned that into a structured request that respected schema, permissions, and business meaning. 

Only then did the system touch the source of truth.

What the Context Layer Does That Models Never Can

When a team asks an AI a business question, they are not asking for a clever response. They are asking for an answer that lines up with how their company already measures things. 

Models do not know those definitions or exceptions, which is why every production system that actually works has to solve that somewhere else.

In Shopify’s Sidekick, when a merchant asks why sales dropped, the system does not leave it up to the model to decide what a sale is. Completed orders, refunds, discounts, and promotions are all handled by a set of rules that live outside the model and change as the business changes. 

That is why Sidekick can answer operational questions without sending people back to spreadsheets.

Healthcare systems that used LLMs for reporting in 2025 had to do the same thing for a different reason. 

Patient data could only be accessed through layers that logged every query, masked sensitive fields, and enforced policy. Those controls were the only way AI could be used at all.

The same thing happens with identity. A customer might exist in billing, support, and product systems under different IDs. 

Without a layer that can reconcile those, even a simple question like “how many active customers do we have” becomes unreliable.

Why Deterministic Answers Became Mandatory

Once AI started touching financial and operational data, teams had to be able to get the same answer every time they asked the same question. 

Without that, the output might be technically correct but still useless in any setting where someone has to defend the number.

Stripe ran into this early with AI driven revenue reporting. Finance teams would ask the same question on two different days and get different totals because small differences in joins, timing, or record states changed the result. 

That forced Stripe to lock down how queries were constructed. The model could not improvise. It had to follow a defined path through a defined schema, which was the only way finance could trust what came back.

In practice, that meant moving the logic for how revenue was calculated out of the model and into the system itself. 

Once that happened, the same question stopped drifting and started behaving like part of the company’s reporting stack.

How Production AI Prevents Data Leaks

Data leakage in AI systems rarely looks like a hack. It usually looks like a model answering a question it was never supposed to be able to see. That is why production systems do not rely on prompts to control access. 

They rely on the same permission layers that already protect the rest of the business.

Databricks made this explicit by tying LLM access to Unity Catalog permissions. When a model issues a query, it inherits the same restrictions as the user who asked the question. 

A support agent cannot see executive compensation. A product manager cannot see raw patient data. The AI never knows that data exists.

Snowflake took the same approach in Cortex. Queries generated by AI are logged, audited, and filtered before they ever reach the warehouse. 

That audit trail is what makes AI acceptable in regulated environments, because every answer can be reviewed and defended.

Why Chatbots Failed and Query Engines Took Over

The first wave of enterprise AI was built around chat because it felt familiar. People could type questions and get responses back in plain language. 

That worked fine for brainstorming and summaries. It did not work when teams needed numbers they could rely on.

Shopify learned this when merchants started using Sidekick for operational questions. The system had to move beyond conversational responses and into structured queries that produced results the business could actually use. 

That is why Sidekick is not just a chat window. It is a query engine with a conversational front end.

Once teams started asking questions that touched revenue, inventory, and customer activity, the interface had to grow up with them.

In 2026, buying an AI platform without a context layer means taking on risk you cannot see at the demo stage. Models will change. Data will change. The business will change. 

What holds those shifts together is the layer that defines meaning, enforces access, and keeps every answer traceable.

That is what buyers should be asking about. Not how clever the model sounds, but how the system knows what revenue means, how it decides who can see what, and how it records every question that was asked. 

Without that, there is nothing to fall back on when the numbers get challenged.

AI did not make software simpler. It made the parts that were always fragile harder to ignore. 

What matters now is whether the system between the model and the data is built to handle that pressure.

AI
Tech
Christie Pronto
February 11, 2026
Podcasts

How AI Apps Are Really Built in 2026

Christie Pronto
February 11, 2026

How AI Apps Are Really Built in 2026

In 2026, building an AI application looks very different from adding a chatbot to an existing product. 

Once AI started touching money, inventory, and customer data, it stopped being something you could treat loosely. 

It had to operate inside the same rules, permissions, and contracts that run the rest of the business.

That shift is what changed how these systems are built.

Free form prompts work when the output is text. They fall apart the moment an answer has to be correct, repeatable, and defensible. 

In production environments, every response has to be traceable back to what the system was allowed to see and how it was told to interpret it.

This is why modern AI stacks now revolve around context, not clever prompting. 

The real work happens in the layers that define meaning, enforce access, and turn language into something software can rely on.

The Modern AI Stack Used by Real Companies

Once teams accepted that AI had to operate inside real business systems, the architecture changed quickly.

The work shifted away from prompts and toward building the layers that sit between a model and the data it touches.

Snowflake’s Cortex made this explicit. The model never talked directly to tables. It talked to a semantic layer that defined business entities like customer, order, and revenue. That layer decided how those entities mapped to physical storage. 

It also decided which columns were allowed to be touched for a given user. The AI did not need to know any of that. It just worked inside the boundaries the system set.

Databricks took the same approach through Unity Catalog. Their LLMs could issue queries, but those queries were filtered through the same governance controls that applied to human analysts. 

Row level security, lineage, and masking rules were enforced before any data reached the model. That is what made it possible to use AI in places where compliance was not optional.

The stack that emerged was not glamorous. It was disciplined. A user asked a question. The model interpreted it. 

A context layer turned that into a structured request that respected schema, permissions, and business meaning. 

Only then did the system touch the source of truth.

What the Context Layer Does That Models Never Can

When a team asks an AI a business question, they are not asking for a clever response. They are asking for an answer that lines up with how their company already measures things. 

Models do not know those definitions or exceptions, which is why every production system that actually works has to solve that somewhere else.

In Shopify’s Sidekick, when a merchant asks why sales dropped, the system does not leave it up to the model to decide what a sale is. Completed orders, refunds, discounts, and promotions are all handled by a set of rules that live outside the model and change as the business changes. 

That is why Sidekick can answer operational questions without sending people back to spreadsheets.

Healthcare systems that used LLMs for reporting in 2025 had to do the same thing for a different reason. 

Patient data could only be accessed through layers that logged every query, masked sensitive fields, and enforced policy. Those controls were the only way AI could be used at all.

The same thing happens with identity. A customer might exist in billing, support, and product systems under different IDs. 

Without a layer that can reconcile those, even a simple question like “how many active customers do we have” becomes unreliable.

Why Deterministic Answers Became Mandatory

Once AI started touching financial and operational data, teams had to be able to get the same answer every time they asked the same question. 

Without that, the output might be technically correct but still useless in any setting where someone has to defend the number.

Stripe ran into this early with AI driven revenue reporting. Finance teams would ask the same question on two different days and get different totals because small differences in joins, timing, or record states changed the result. 

That forced Stripe to lock down how queries were constructed. The model could not improvise. It had to follow a defined path through a defined schema, which was the only way finance could trust what came back.

In practice, that meant moving the logic for how revenue was calculated out of the model and into the system itself. 

Once that happened, the same question stopped drifting and started behaving like part of the company’s reporting stack.

How Production AI Prevents Data Leaks

Data leakage in AI systems rarely looks like a hack. It usually looks like a model answering a question it was never supposed to be able to see. That is why production systems do not rely on prompts to control access. 

They rely on the same permission layers that already protect the rest of the business.

Databricks made this explicit by tying LLM access to Unity Catalog permissions. When a model issues a query, it inherits the same restrictions as the user who asked the question. 

A support agent cannot see executive compensation. A product manager cannot see raw patient data. The AI never knows that data exists.

Snowflake took the same approach in Cortex. Queries generated by AI are logged, audited, and filtered before they ever reach the warehouse. 

That audit trail is what makes AI acceptable in regulated environments, because every answer can be reviewed and defended.

Why Chatbots Failed and Query Engines Took Over

The first wave of enterprise AI was built around chat because it felt familiar. People could type questions and get responses back in plain language. 

That worked fine for brainstorming and summaries. It did not work when teams needed numbers they could rely on.

Shopify learned this when merchants started using Sidekick for operational questions. The system had to move beyond conversational responses and into structured queries that produced results the business could actually use. 

That is why Sidekick is not just a chat window. It is a query engine with a conversational front end.

Once teams started asking questions that touched revenue, inventory, and customer activity, the interface had to grow up with them.

In 2026, buying an AI platform without a context layer means taking on risk you cannot see at the demo stage. Models will change. Data will change. The business will change. 

What holds those shifts together is the layer that defines meaning, enforces access, and keeps every answer traceable.

That is what buyers should be asking about. Not how clever the model sounds, but how the system knows what revenue means, how it decides who can see what, and how it records every question that was asked. 

Without that, there is nothing to fall back on when the numbers get challenged.

AI did not make software simpler. It made the parts that were always fragile harder to ignore. 

What matters now is whether the system between the model and the data is built to handle that pressure.

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